HOW TO GET HERE
We have have a car park, and a shared car park that we share with our neighbouring office barns. We do have space to accommodate our guests but we would recommend a local taxi service.
Cars must not be left in the shared car park overnight as this interferes with the neighbouring businesses.
We do our utmost to accommodate everyone, including those with disabilities. If you have any questions, requests, or feedback about your experience here please contact us and we will respond promptly.
We offer a complimentary carer ticket to those who need assistance while in the venue. To be eligible for a carer ticket you must have one of the following:
- Blue Badge
- Access Card
- Be in receipt of Disability Living Allowance
- Dog Assistance Card
To register for a Carer Ticket:
- Book your ticket online and you will automatically receive your booking confirmation via e-mail.
- Forward your confirmation e-mail to email@example.com with the subject 'Carer Ticket'. Include as an attachment a scanned copy of one of the above forms of eligibility. Please also include the full name of the person who you wish to receive the complimentary ticket. Also include details of your requirements so we can accommodate as best as possible.
- We will reply with confirmation and request further details if required.
It is important to note that the carer must be able to fully assist the person they are accompanying in the event of an emergency.
It is imperative that you contact us as soon as a ticket is purchased to request carer tickets. In the event that a gig sells out between the time a ticket is purchased and when we are informed of the carer ticket request, you risk not being granted a ticket due to over-subscription. Contact us immediatly after tickets are purchased.
We are working to improve our disabled access, but currently some areas are inaccessible for wheelchair users.
We have wheelchair ramps into the main venue area, and to the toilets, with separate male and female disabled toilets available at all times.
We use strobe lighting and flashing lights during performances.
Most of our gigs are 18+ due to licensing restrictions.
We do often have gigs that are 14+. In these instances adult supervision is strictly required at all times.
We will only accept Passports and Driving Licenses as forms of ID.
We sell tickets online through skiddle.com and seetickets.com. You will not receive paper tickets in the post. All tickets will be sent via e-mail, and you will need to print off the confirmation, or show it on your phone along with ID on the door. If the event has not sold out you will be able to buy a ticket with cash on the door. The on-the-door price will always be a little more than the advance price.
Skiddle and Seetickets alway use secure methods of payment so your card details will always be safe. We do not store any of your personal card details.
If you cannot find your booking confirmation you will need to contact the respective ticket providers.
Read about our journey and how MK11 came to be.
Read about how we're trying to minimise our impact on the environemnt.